Yes! We do. Our RMT direct bills to E-Telus, Sun Life & Pacific Blue Cross.

Our cancellation policy requires 24 hours' notice. Appointments cancelled less than 24 hours in advance or patient no-shows will be charged the full amount of the session to the card on file.

An appointment missed for one, is an appointment missed for two. The practitioner cannot fill the spot for another patient on short notice, depriving someone else of therapeutic care and treatment. In addition, the practitioner will be left without income for the duration of the appointment.

No, we currently do not have any receptionists assisting us at this time. All bookings, payments and inquiries are handled directly by the RMT. There is a common waiting area where our treatment room is located.

The appointment reminders via text message or email are strictly a courtesy.
It is the patients' sole responsibility to remember their appointment bookings.

Currently we accept credit cards that are billed directly through our software system.

RMT's are licensed healthcare professionals that undergo intensive training for approximately 2-3 years and complete provincial board exams to practice. They are educated to treat a vast array of health conditions. They are required to to complete annual continuing education. An appointment with an RMT includes a history intake, assessment, treatment and prescribing home care to patients.

At this time our business only submits one claim per session.

This is to ensure that chance of errors are reduced, and we do not have a receptionist available to assist the practitioner.

If patients have dual coverage for insurance and wish to submit their outstanding treatment balance to their secondary insurance provider, they may do so by submitting on their own accord.
*It is up to the insurance company to decide if the second claim is eligible.